What We Fix

Services

Tech problems don't care whether you're running a business or just trying to print a boarding pass. Whatever yours is, we come to you, fix it right, and explain what happened in plain English — no jargon, no upsell, no monthly contract.

Book a Service Call Call (734) 493-2971

Computers & Devices

Repairs, cleanups, new setups, and the basics that keep your machines safe.

Computer Repair & Tune-Ups

Slow, crashing, freezing, won't start, or just worn out? That's usually fixable — and usually for a lot less than replacing it. We diagnose what's actually wrong instead of guessing, tell you the cost before we touch anything, and do the work on-site so your computer never leaves the house.

What this includes

  • Slowdowns, freezing, and random crashes
  • Won't-boot and blue-screen errors
  • Startup cleanup and removing what's bogging it down
  • Upgrades — more memory, swapping in an SSD
  • Overheating, loud fans, and dust cleanouts
  • Windows and macOS updates and repairs

Virus & Malware Removal

Pop-ups, fake virus warnings, a browser that redirects on its own, or just a gut feeling something's wrong? We track down what got in, clean it out completely, and set up protection so it doesn't come back. Worried about banking info or passwords? We'll walk you through exactly what to change.

What this includes

  • Virus, spyware, and malware removal
  • Fake "your computer is infected" pop-ups and scareware
  • Browser redirects and hijacked search
  • Ransomware and locked-file situations
  • Setting up real antivirus protection
  • What to do about passwords and accounts afterward

New Computer Setup & Data Transfer

Got a new PC or Mac and don't want to lose anything — or spend a weekend figuring it out? We move your files, photos, email, and settings from the old machine, set the new one up the way you actually use it, and wipe or recycle the old one if you want.

What this includes

  • Moving files, photos, and documents to your new computer
  • Transferring email, bookmarks, and accounts
  • Installing the programs you actually use
  • Setting up printers, updates, and security
  • Securely wiping or recycling your old machine
  • A quick walk-through so you're comfortable with it

Basic Cybersecurity

Straightforward protection for normal people — no fear-mongering, no overpriced subscriptions you don't need. We set up the handful of things that actually keep your devices, accounts, and family safe, and explain all of it in plain English.

What this includes

  • Automatic backups so you never lose your stuff
  • A password manager, set up and explained
  • Antivirus and software updates handled
  • Securing your home WiFi and devices
  • Spotting scams, phishing, and fake support calls
  • Parental controls and safer browsing for kids

Internet, WiFi & Smart Home

Get every room — and every device — connected and behaving.

WiFi & Network Setup

If your WiFi drops, crawls, or won't reach where you need it, the answer is rarely "pay for a faster plan." We find out why and lay out the whole place so every room — and every device — stays connected. New router, mesh system, or making the one you've got work better, we handle it.

What this includes

  • Dead zones and weak signal upstairs or in back rooms
  • New router or mesh system setup
  • Slow speeds and constant drops
  • Wired connections for offices, TVs, and game consoles
  • Guest networks and securing your WiFi
  • Getting every device connected and keeping it that way

Printer Setup & Repair

The printer everyone in the house has yelled at. We get it connected to your computers, phones, and tablets and actually printing — including the ones that "worked fine yesterday." Setup, troubleshooting, or wrangling a brand-new one out of the box.

What this includes

  • Wireless printing from computers, phones, and tablets
  • New printer setup and installation
  • "Offline" or won't-connect printers
  • Scanning and copying setup
  • Driver and connection problems
  • Help picking the right printer if you're buying one

Smart Home Setup

Cameras, doorbells, thermostats, speakers, plugs — smart home gear is great when it works and maddening when it doesn't. We get your devices connected, talking to each other, and controllable from your phone, then show you how to actually use it.

What this includes

  • Ring, Nest, Alexa, Google Home, and more
  • Cameras and video doorbells
  • Smart thermostats and lighting
  • Speakers and whole-home audio
  • Getting everything onto one app
  • Showing you how it all works

Working From Home

A home office that works as hard as you do.

Remote Work Setup

When your home is also your office, tech problems aren't just an annoyance — they cost you. We set up a reliable, professional home work setup so you're never the person apologizing for your connection on the call.

What this includes

  • Reliable internet and WiFi for video calls
  • VPN and secure connection to work
  • Dual monitors, webcams, and headsets
  • Printer, scanner, and shared-file setup
  • Backups so you don't lose your work
  • Fixing echo, lag, and dropped-call issues

Email Setup & Fixes

Can't send, can't receive, stuck in a password loop, or moving to a new email address? We get your email working on every device — phone, laptop, tablet — and tell you in plain English what went wrong so it stops happening.

What this includes

  • Gmail, Outlook, iCloud, and business email
  • Setup on phones, tablets, and computers
  • Can't-send or can't-receive problems
  • Password and login loops
  • Moving to a new email address
  • Spam, filters, and organizing your inbox

For Small Businesses

Running a small business without an IT department? You don't need a monthly contract — you need someone reliable to call when something breaks. We're on-site tech support for Downriver's small shops, offices, and home-based businesses.

Small Business On-Site Support

We're the tech help for businesses too small for an IT department and too busy to fight with their own equipment. On-site, on-call, no monthly contract — you call when you need us, and you know what it costs before we start.

What this includes

  • Computer and network setup for your office
  • Shared printers, scanners, and files
  • Business email and account setup
  • WiFi for staff and guests
  • Backups and basic security for your data
  • On-call help when something breaks — no contract required

What to expect

You call, we come to you, and we tell you what's wrong and what it'll cost before we start. No surprises — just honest help and a straight answer.

We come to you

On-site, across the Downriver area.

Upfront pricing

You know the cost before we begin.

No contracts

Call when you need us. That's it.

Not sure what you need?

Just tell us what's going on. We'll figure it out together — in plain English.

Book a Service Call Call (734) 493-2971